Back Office Executive

Back Office Executive

Purpose Of Job:

Responsible for working closely with the marketing department and supporting them in order processing, MIS, preparing packing list, etc.

Job description

  • Responsible for working with the marketing department and preparing the client-wise reports. Responsible to make party-wise reports and production status and submitting them to a salesperson
  • Prepare quotation for clients, submit it to the marketing team, and mail it to clients.
  • Responsible for certification of jewellery - DGLA/IGI/GSI. Submission of jewellery to this agency and taking a follow-up. Responsible for hallmarking of jewellery (Stamping) with different companies.
  • Responsible for order processing, entering details in the system – packing list details, order details, etc.
  • Responsible for tallying stock and maintaining data.
  • Ensure the entry of the finished products is done accurately in the system and the proper record is maintained.
  • Prepare packing list (Jewellery details like gold weight, diamond weight, color stone weight).
  • Receive order sheets from Sales and process orders in the system (Gati/ Smart Jewel).
  • Dispatch of packing list, invoice and final product to the customer.
  • Coordinate and follow up with courier company website to check and verify the jewellery is delivered and related details.

Communication & Working Relationship:

  • Internal: Sales & Marketing, Product Design

Qualification, Experience, & Skill:

  • Qualifications & Experience: Graduate with a minimum of 5 years of work experience as a Back office Executive in the Jewelry industry. Should have advanced excel knowledge. Must possess good communication skills.

    Technical skills: Advance MS Excel, MS suite (Powerpoint, MS word)

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